# SaaS Manager performance is degraded

- Provider: [1Password](https://down.guide/1password)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 45m
- started 2026-05-16 15:51 UTC
- eu, us
- id: DWN-1451f53312
- Official page: https://stspg.io/k22qf9c71xw0

## Updates from 1Password
### 2026-05-16 15:51 UTC: investigating
Files can not be uploaded or downloaded, and images may not be loading properly. Pages within the application may not be loading. Some integrations and workflows may have experienced errors. This issue affects the US and EU regions. Our engineering team is currently investigating.

### 2026-05-16 17:33 UTC: identified
The issue has been identified, and our engineers are working on a fix.

### 2026-05-16 17:46 UTC: monitoring
Issues with file uploads and downloads, pages not loading, and errors affecting some integrations and workflows are now resolved. Customers may still experience issues with images loading properly, and our engineering team is actively working to resolve them. We expect further progress and resolution later today. The issue affected both the US and EU regions.

### 2026-05-16 20:36 UTC: resolved
This incident has been resolved.

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