# Some users are unable to interact with the admin console

- Provider: [1Password](https://down.guide/1password)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 38m
- started 2025-09-25 15:43 UTC
- Sign in, Sign in, Sign in +5
- id: DWN-3ff1854097
- Official page: https://stspg.io/vxmrb8r6166s

## Updates from 1Password
### 2025-09-25 15:43 UTC: investigating
We are actively investigating an issue where some users are encountering errors when interacting with the admin console, which leads to errors during sign-in.

### 2025-09-25 16:33 UTC: monitoring
Our engineering team has rolled out mitigation to remedy affected users. We are monitoring the results.

### 2025-09-25 17:22 UTC: resolved
This incident has been resolved.

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