# Individual and Family accounts are unable to access Developer Environments

- Provider: [1Password](https://down.guide/1password)
- Level: confirmed
- Impact: Degraded
- lasted 3h 15m
- started 2026-03-31 21:28 UTC
- Access to passwords and other items, Access to passwords and other items, Access to passwords and other items +3
- id: DWN-5e77e4490b
- Official page: https://stspg.io/lkvq1qb9gtr5

## Updates from 1Password
### 2026-03-31 21:28 UTC: investigating
Users with Individual and Family accounts are currently unable to access their Environments. The impact is scoped to individual account holders and family account users. Our engineering team is actively investigating.

### 2026-03-31 22:01 UTC: identified
The issue has been identified and our engineering team are working towards deploying a fix.

### 2026-04-01 00:43 UTC: resolved
A fix has been deployed and this issue is now resolved.

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