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1Password

Device Trust Authentication Service Experiencing Timeout Errors

Major outage Lasted 1d 1h · started · 1Password's page

Level
confirmed
Worst impact
Major outage
Components
Device Trust Authentication Service
Down Index
45of 100

What to do

  • Check whether you use 1Password Device Trust Authentication Service. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 1h it lasted.

    Anything that failed between 2026-06-11 21:49 UTC and 2026-06-12 23:18 UTC may need a replay.
  • Subscribe to 1Password's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=1password works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from 1Password 6

  1. investigating

    We are currently investigating an issue affecting the Device Trust Authentication Service. Customers may experience timeouts or receive 503 responses when attempting to authenticate with Device Trust. Our team is actively working to identify the cause and restore normal service as quickly as possible.

    provider

  2. investigating

    Our teams continue to investigate the cause of timeout errors affecting the Device Trust Authentication Service.

    provider

  3. investigating

    Our teams continue to investigate the cause of timeout errors affecting the Device Trust Authentication Service. Customers may experience authentication failures, timeouts, or 503 errors when attempting to authenticate with Device Trust. At this time, there is no significant change in impact or scope to report. Investigation and mitigation efforts remain ongoing, and we will provide another update as soon as additional information becomes available.

    provider

  4. investigating

    Authentication services have recovered, and our teams continue to investigate the cause of timeout errors affecting the Device Trust Authentication Service. Investigation and mitigation efforts remain ongoing, and we will provide another update as soon as additional information becomes available.

    provider

  5. monitoring

    Our teams have identified a cause of the issues affecting the Device Trust Authentication Service and have taken steps to provide relief. We are seeing improved service performance and are continuing to monitor the situation closely to ensure stability. We will provide further updates as needed.

    provider

  6. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

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Questions about DWN-8353a7df20

Is 1Password still down?

No, this incident was resolved 2026-06-12 23:18 UTC. For 1Password's live state, see https://down.guide/1password.

How long did it last?

1d 1h, from 2026-06-11 21:49 UTC to 2026-06-12 23:18 UTC, by the times 1Password posted.

What was affected?

1Password named Device Trust Authentication Service.

What caused it?

1Password hasn't published a root cause. If it does, it shows here.

Where does this come from?

1Password's official status page, https://status.1password.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.