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1Password

Restoring Access with a Recovery Code Is Failing for Some Users

Degraded Lasted 1h 47m · started · 1Password's page

Level
confirmed
Worst impact
Degraded
Components
Sign in, Sign in, Sign in, Sign in
Down Index
20of 100

What to do

  • Check whether you use 1Password Sign in, Sign in, Sign in, Sign in. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 47m it lasted.

    Anything that failed between 2026-06-24 17:15 UTC and 2026-06-24 19:01 UTC may need a replay.
  • Subscribe to 1Password's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=1password works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from 1Password 7

  1. investigating

    Some users who are locked out of their 1Password account are encountering a “Something went wrong” error when attempting to restore access using a recovery code. Our development team is aware of the issue and is actively investigating the cause. We will provide updates as more information becomes available.

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  2. investigating

    Our teams continue to investigate this issue. We are actively working to determine the cause and will share additional updates as they become available.

    provider

  3. investigating

    The issue is still under investigation. We will continue to share updates as they become available.

    provider

  4. investigating

    The investigation is ongoing. Our teams are actively working to determine the cause and will share updates as they become available.

    provider

  5. identified

    The issue has been identified and a fix is being implemented.

    provider

  6. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  7. resolved

    The issue is now resolved, and access to 1Password services should be fully restored.

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Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-989750f8b9

Is 1Password still down?

No, this incident was resolved 2026-06-24 19:01 UTC. For 1Password's live state, see https://down.guide/1password.

How long did it last?

1h 47m, from 2026-06-24 17:15 UTC to 2026-06-24 19:01 UTC, by the times 1Password posted.

What was affected?

1Password named Sign in, Sign in, Sign in, Sign in.

What caused it?

1Password hasn't published a root cause. If it does, it shows here.

Where does this come from?

1Password's official status page, https://status.1password.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.