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1Password

Some Trelica users experiencing issues

Degraded Lasted 19h 50m · started · 1Password's page

Level
confirmed
Worst impact
Degraded
Components
Partnership API
Down Index
23of 100

What to do

  • Check whether you use 1Password Partnership API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 19h 50m it lasted.

    Anything that failed between 2025-10-29 18:20 UTC and 2025-10-30 14:11 UTC may need a replay.
  • Subscribe to 1Password's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=1password works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from 1Password 5

  1. identified

    Due to an issue with an upstream provider, some Trelica users are experiencing errors. Various pages will fail to load or load with errors. Files will not be able to be uploaded or downloaded, and images may not load. Some integrations may fail. Workflows will not run; admins will need to manually complete administrative tasks during the incident. Workflow runs will reprocess once the service is restored.

    provider

  2. identified

    The upstream provider identified the issue and initiated the deployment to mitigate. We will provide more updates as they become available.

    provider

  3. identified

    The upstream provider is deploying the mitigation. We will provide more updates as they become available.

    provider

  4. monitoring

    The upstream provider deployed the mitigation and we also implemented mitigation steps. Admins should see workflows run again and file uploads/downloads should work as expected. Images still may not appear. We are monitoring for any issues. Our upstream provider expects full resolution in the next four hours. We will provide more updates as they become available.

    provider

  5. resolved

    The upstream provider has reported full service recovery and Trelica is fully operational. This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9b00790dc4

Is 1Password still down?

No, this incident was resolved 2025-10-30 14:11 UTC. For 1Password's live state, see https://down.guide/1password.

How long did it last?

19h 50m, from 2025-10-29 18:20 UTC to 2025-10-30 14:11 UTC, by the times 1Password posted.

What was affected?

1Password named Partnership API.

What caused it?

1Password hasn't published a root cause. If it does, it shows here.

Where does this come from?

1Password's official status page, https://status.1password.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.