# 1password.com Website Access Degradation

- Provider: [1Password](https://down.guide/1password)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 41m
- started 2025-11-18 12:06 UTC
- 1Password.com website, 1Password.com website, 1Password.com website +1
- id: DWN-ac2cd02a6d
- Official page: https://stspg.io/x8xvlkzn838r

## Updates from 1Password
### 2025-11-18 12:06 UTC: investigating
We’re aware that 1password.com is currently not loading for some customers. Our team has identified an issue with one of our upstream vendors and is working with them to restore service as quickly as possible. We’ll share updates here as we learn more.

### 2025-11-18 12:09 UTC: investigating
We’re continuing to work with our vendor to resolve the issue affecting the 1password.com marketing site. The 1Password app and password manager remain fully operational.

### 2025-11-18 14:41 UTC: monitoring
Our upstream vendor has implemented a fix, and our teams are monitoring to ensure full recovery.

### 2025-11-18 15:47 UTC: resolved
This incident has been resolved.

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