# Elevated Errors and Latency Affecting Authentication

- Provider: [1Password](https://down.guide/1password)
- Level: confirmed
- Impact: Degraded
- lasted 1h 48m
- started 2025-11-06 20:16 UTC
- Sign in, SSO (Single Sign On)
- id: DWN-e0a2a60095
- Official page: https://stspg.io/qd2bs7mq59vz

## Updates from 1Password
### 2025-11-06 20:16 UTC: investigating
We are investigating an issue causing elevated errors and increased latency on some backend endpoints. As a result, some users may experience slow loading times or error messages when attempting to sign in or authenticate. Retrying may allow access in some cases.

### 2025-11-06 20:55 UTC: monitoring
We identified an issue and implemented mitigations. Latency and error rates have returned to normal levels. We will continue to closely monitor performance to ensure the issue is fully resolved.

### 2025-11-06 21:29 UTC: monitoring
We are continuing to closely monitor performance to ensure the issue is fully resolved.

### 2025-11-06 22:04 UTC: resolved
This incident has been resolved.

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