# JFK Datacenter Incident

- Provider: [Bandwidth](https://down.guide/providers/bandwidth)
- Confidence: Confirmed
- Impact: Degraded
- lasted 4h 45m
- started 2026-08-14 13:30 UTC
- Inbound Calling (SIP) - United States, Outbound Calling (SIP) - United States
- us
- id: DWN-0162bc23b7
- Official page: https://stspg.io/jknk7t49x7ln

## Updates from Bandwidth
### 2026-08-14 13:30 UTC: investigating
Bandwidth is investigating an incident impacting a subset of voice traffic transversing our JFK Datacenter. Impacted traffic may retry via a redundant datacenter.

### 2026-08-14 13:40 UTC: monitoring
Teams are observing expected network performance and will monitor for stability.

### 2026-08-14 18:15 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Bandwidth? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=bandwidth) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Bandwidth.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-0162bc23b7), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.