# Multilingual transcription issues

- Provider: [Retell AI](https://down.guide/providers/retell)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 11m
- started 2026-01-22 23:37 UTC
- Web Call, Phone Call
- id: DWN-019271bd29
- Official page: https://stspg.io/qhqb841phhnc

## Updates from Retell AI
### 2026-01-22 23:37 UTC: investigating
We're aware of issues affecting multilingual transcription and are actively investigating.

### 2026-01-22 23:48 UTC: resolved
The issue appears to be resolved and multilingual transcription is recovering. We'll keep monitoring to ensure stability.

From the builder: does your app depend on Retell AI? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=retell) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Retell AI.

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