Degraded audio and video call experience

What to do

• Check whether you use Daily Core Call Experience. Check your stack

  Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2d 16h it lasted.

  Anything that failed between 2021-12-10 21:05 UTC and 2021-12-13 13:09 UTC may need a replay.

• Subscribe to Daily's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=daily works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Daily 4

1. identifiedDec 10, 2021, 9:05 PM UTC

   We are currently experiencing an issue with one of our service providers that may be affecting connection to calls (slow connections or timeouts). We are implementing a fix.

   provider

2. identifiedDec 10, 2021, 9:07 PM UTC

   We are continuing to work on a fix for this issue.

   provider

3. monitoringDec 10, 2021, 9:34 PM UTC

   We have temporarily routed traffic through another service provider, which should resolve call connection issues for most users.

   provider

4. resolvedDec 13, 2021, 1:09 PM UTC

   We have restored our service provider configuration to its nominal state after confirming that all providers are operating normally.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.