# Inaccurate Account Usage Warnings Reported

- Provider: [Pusher](https://down.guide/providers/pusher)
- Confidence: Confirmed
- Impact: Degraded
- lasted 53m
- started 2024-09-02 11:04 UTC
- Channels Dashboard, Channels Stats Integrations
- id: DWN-034b97d001
- Official page: https://stspg.io/xf5gh57jxy59

## Updates from Pusher
### 2024-09-02 11:04 UTC: investigating
Some customers have received incorrect warnings about account usage or observed usage statistics that appear to be incorrect. We are investigating.

### 2024-09-02 11:57 UTC: resolved
We have resolved the statistics computation issue. Connection counts should be correct again and remain accurate going forward. Daily message volume counters will still show inflated usage until the end of the day; customers that are concerned about potential throttling due to breaching daily limits can reach out to customer support to ensure access remains uninterrupted.

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