# Screenshots on Safari on iPhone are showing "Connection is not private" errors

- Provider: [Percy](https://down.guide/providers/percy)
- Confidence: Confirmed
- Impact: Degraded
- lasted 1h 59m
- started 2023-03-02 17:01 UTC
- Rendering infrastructure
- Percy states the impact was 2023-03-02 14:07 to 16:47 UTC (2h 40m)
- id: DWN-064d076c9c
- Official page: https://stspg.io/5l65t70l2h46

## Updates from Percy
### 2023-03-02 17:01 UTC: investigating
We are currently investigating this issue.

### 2023-03-02 17:09 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2023-03-02 19:00 UTC: resolved
Percy builds running on Safari on iPhone showed “Connection is not private” and “Safari cannot open the page because the server cannot be found” pages instead of the actual website which was being tested. This issue was intermittent in nature and affected builds from 6:07 AM to 8:47 AM PST on 2nd March 23'.
This happened because our infra was unable to process secure (HTTPs) requests due a configuration issue in our terminals. This issue has since been resolved and we have updated our monitoring to make sure we detect such issues early.
We apologize for the inconvenience caused.

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