# Service degradation affecting Zoom phone outbound calls to Australia and New Zealand impacting a subset of users.

- Provider: [Zoom](https://down.guide/providers/zoom)
- Confidence: Confirmed
- Impact: Degraded
- lasted 10m
- started 2026-03-18 04:43 UTC
- Calling (Inbound/Outbound)
- au
- id: DWN-071cc4c79c
- Official page: https://stspg.io/1922lr08j349

## Updates from Zoom
### 2026-03-18 04:43 UTC: monitoring
Between 19:42 UTC on 03/17/2026 and 03:23 UTC on 3/18/2026, A subset of users experienced issues with Zoom phone outbound calls to Australia and New Zealand. The incident is now resolved, and all affected services are fully restored.

### 2026-03-18 04:53 UTC: resolved
This incident has been resolved and the affected services have been restored.

From the builder: does your app depend on Zoom? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=zoom) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Zoom.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-071cc4c79c), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.