# Some websites created with Website Builder are not reachable in Colombia due to ISP/location restrictions

- Provider: [Hostinger](https://down.guide/providers/hostinger)
- Confidence: Confirmed
- Impact: Degraded
- lasted 7d 23h
- started 2026-03-17 15:12 UTC
- User sites
- id: DWN-0801ec4a23
- Official page: https://stspg.io/l123fdzw6cx2

## Updates from Hostinger
### 2026-03-17 15:12 UTC: investigating
Some websites are not reachable in Colombia due to ISP/location restrictions.

### 2026-03-17 15:13 UTC: investigating
The team is working on a fix to make websites online.

### 2026-03-20 08:39 UTC: investigating
Some websites are still not reachable in Colombia due to ISP/location restrictions. At the moment, the team is fixing websites one by one. At the same time, we are working on a global solution.

### 2026-03-23 07:54 UTC: identified
The team is still working on a long-term solution. Many websites have already been fixed manually.

### 2026-03-25 15:08 UTC: resolved
We already released a long-term solution. Issues with non-working sites should be resolved.

From the builder: does your app depend on Hostinger? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=hostinger) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Hostinger.

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