# Service Degradation Affected Zoom Contact Center in the US Region.

- Provider: [Zoom](https://down.guide/providers/zoom)
- Confidence: Confirmed
- Impact: Degraded
- lasted 17m
- started 2026-06-22 17:22 UTC
- Zoom Contact Center
- us
- Zoom states the impact was 2026-06-22 14:46 to 16:54 UTC (2h 8m)
- id: DWN-0843a96fcf
- Official page: https://stspg.io/fqkdm6tlp7d4

## Updates from Zoom
### 2026-06-22 17:22 UTC: monitoring
Between 14:46 and 16:54 UTC 06/22/2026, a subset of users may have experienced an issue connecting to Zoom Contact Center.
This incident has been resolved, and the affected services have been restored.
Our team will continue to monitor the situation closely and keep you informed of any further developments.

### 2026-06-22 17:39 UTC: resolved
This incident has been resolved and the affected services have been restored.

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