# MT1 cluster - increased latency

- Provider: [Pusher](https://down.guide/providers/pusher)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 13h 49m
- started 2025-10-20 17:26 UTC
- Channels REST API, Channels WebSocket client API, Channels Dashboard +1
- id: DWN-08ac446b09
- Official page: https://stspg.io/vth06sd5l50v

## Updates from Pusher
### 2025-10-20 17:26 UTC: investigating
Our cloud provider is currently experiencing an incident that's causing increased latency on Pusher Channels main cluster mt1 . This issue is external to our systems and is not related to our infrastructure. Our team is actively investigating to determine if there are any additional impacts and working to minimize downstream effects while our provider implements a fix.

### 2025-10-21 07:14 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Pusher? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=pusher) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Pusher.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-08ac446b09), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.