# False Positive SpamHaus Listing

- Provider: [SMTP2GO](https://down.guide/providers/smtp2go)
- Confidence: Confirmed
- Impact: Operational
- lasted 2h 53m
- started 2025-09-25 09:26 UTC
- Email sending (SMTP service)
- id: DWN-08e8d739d3
- Official page: https://stspg.io/y1l8x6884btb

## Updates from SMTP2GO
### 2025-09-25 09:26 UTC: investigating
Some users are reporting soft bounces due to a false positive SpamHaus listing. 
SMTP2GO has confirmed with SpamHaus this is a false positive and the listing has been removed. See more here: https://www.spamhaus.org/query/ip/158.120.85.125
Please reach out to our support team if you believe you've been impacted

### 2025-09-25 11:27 UTC: investigating
We are continuing to investigate this issue.

### 2025-09-25 12:19 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on SMTP2GO? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=smtp2go) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention SMTP2GO.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-08e8d739d3), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.
