Degraded performance on contact list uploads and export features

What to do

• Check whether you use Mailjet Mailjet App. Check your stack

  Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 15h 2m it lasted.

  Anything that failed between 2023-04-10 08:28 UTC and 2023-04-10 23:30 UTC may need a replay.

• Subscribe to Mailjet's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=mailjet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mailjet 6

1. investigatingApr 10, 2023, 8:28 AM UTC

   We are currently investigating an issue impacting contact list uploads, segment calculations, and other export functionalities within Mailjet

   provider

2. identifiedApr 10, 2023, 8:53 AM UTC

   The issue has been identified and a fix is been implemented

   provider

3. identifiedApr 10, 2023, 10:58 AM UTC

   We are continuing to work on a fix for this issue

   provider

4. identifiedApr 10, 2023, 4:18 PM UTC

   We are still working on a resolution.

   provider

5. monitoringApr 10, 2023, 11:24 PM UTC

   A fix has been implemented and we are monitoring the results.

   provider

6. resolvedApr 10, 2023, 11:30 PM UTC

   This incident has been resolved

   provider

Corrections

None so far.

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