# EU Region API Processing Delays

- Provider: [Customer.io](https://down.guide/providers/customerio)
- Confidence: Confirmed
- Impact: Degraded
- lasted 4h 7m
- started 2026-04-07 16:46 UTC
- Data Processing
- eu
- id: DWN-0999480b99
- Official page: https://stspg.io/lwqt60xg5krx

## Updates from Customer.io
### 2026-04-07 16:46 UTC: investigating
Some customers in our EU region may be experiencing delays with processing data sent in through our API. Our team is investigating the cause and will provide an update soon. Thank you for your patience!

### 2026-04-07 17:26 UTC: investigating
We are continuing to investigate this and will be back again as soon as we have an update. Thank you for your continued patience!

### 2026-04-07 20:53 UTC: resolved
Our engineers have identified the issue and have deployed a resolution. Processing delays are clearing up. Thank you very much for your patience!

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