- Level
- confirmed
- Worst impact
- Degraded
- Components
- US - Unified Alerting
- Regions
- us
- Down Index
- 24of 100
What to do
Check whether you use ServiceNow Cloud Observability US - Unified Alerting in us. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 17m it lasted.
Anything that failed between 2025-08-19 13:15 UTC and 2025-08-19 16:32 UTC may need a replay.Subscribe to ServiceNow Cloud Observability's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=lightstep works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from ServiceNow Cloud Observability 3
- investigating
The Cloud Observability team has been notified and are investigating an issue with the alerts tab loading slowly on the main website.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-0adae3e7dd
Is ServiceNow Cloud Observability still down?
No, this incident was resolved 2025-08-19 16:32 UTC. For ServiceNow Cloud Observability's live state, see https://down.guide/providers/lightstep.
How long did it last?
3h 17m, from 2025-08-19 13:15 UTC to 2025-08-19 16:32 UTC, by the times ServiceNow Cloud Observability posted.
What was affected?
ServiceNow Cloud Observability named US - Unified Alerting in us.
What caused it?
ServiceNow Cloud Observability hasn't published a root cause. If it does, it shows here.
Where does this come from?
ServiceNow Cloud Observability's official status page, https://status.lightstep.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.