Twingate MFA challenge page is slow to load

What to do

• Check whether you use Twingate Connector Heartbeat. Check your stack

  Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 6m it lasted.

  Anything that failed between 2022-01-14 22:31 UTC and 2022-01-15 01:38 UTC may need a replay.

• Subscribe to Twingate's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=twingate works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twingate 4

1. investigatingJan 14, 2022, 10:31 PM UTC

   We are currently investigating degraded performance of loading the MFA page of Twingate. Customers are experiencing slower page load times due to a CDN issue but services are still functional and available. We will be posting regular updates pertaining to this incident.

   provider

2. identifiedJan 14, 2022, 10:41 PM UTC

   We have identified the issue and are currently switching to our backup CDN.

   provider

3. monitoringJan 14, 2022, 10:58 PM UTC

   We have switched to our backup CDN and will continue to monitor the system.

   provider

4. resolvedJan 15, 2022, 1:38 AM UTC

   We are closing this incident as the MFA challenge page has been operating normally since our last update.

   provider

Corrections

None so far.

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