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Bugsnag

Incident

Issues with BugSnag Event processing times

Operational Lasted 7h 3m · started · Bugsnag's page

DWN-0d78f08c6f

Level
confirmed
Worst impact
Operational

What to do

  • Check whether your product depends on Bugsnag. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7h 3m it lasted.

    Anything that failed between 2024-08-15 14:14 UTC and 2024-08-15 21:17 UTC may need a replay.
  • Subscribe to Bugsnag's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bugsnag works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bugsnag 5

  1. investigating

    We are currently investigating issues with slow event processing times.

    provider

  2. investigating

    Investigating issues on the Dashboard where event information is not loading.

    provider

  3. identified

    Event information should now be loading on the Dashboard.

    provider

  4. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  5. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0d78f08c6f

Is Bugsnag still down?

No, this incident was resolved 2024-08-15 21:17 UTC. For Bugsnag's live state, see https://down.guide/providers/bugsnag.

How long did it last?

7h 3m, from 2024-08-15 14:14 UTC to 2024-08-15 21:17 UTC, by the times Bugsnag posted.

What caused it?

Bugsnag hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bugsnag's official status page, https://bugsnag.status.smartbear.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.