# \[Google Search API\]\[Google Shopping API\] Searches returning irrelevant/poisoned results

- Provider: [SerpApi](https://down.guide/providers/serpapi)
- Confidence: Confirmed
- Impact: Partial outage
- ongoing for 28d 10h
- started 2026-10-13 15:09 UTC
- Search API, Shopping API
- us
- id: DWN-10124fb33a
- Official page: https://stspg.io/l5ypx13d15mj

## Updates from SerpApi
### 2026-10-13 15:09 UTC: investigating
We've been observing Google returning irrelevant/poisoned results for the past few weeks. It appears to have escalated recently. The team is looking into it urgently and working on potential fixes.
https://github.com/serpapi/public-roadmap/issues/3781

### 2026-10-14 13:53 UTC: investigating
Our engineering team has deployed an update that should reduce the number of instances in which poisoned results are returned instead of valid output. We're still working on fully addressing the issue. Thank you for understanding.

### 2026-10-19 22:38 UTC: investigating
Google Shopping API is also now affected by this issue, you can see the related issue here: https://github.com/serpapi/public-roadmap/issues/4475 
We’ll continue working on a complete solution for all APIs and will provide further updates as more information becomes available. Thank you for your understanding.

### 2026-10-26 11:47 UTC: investigating
The current benchmarks our engineers have run show that about 6% of the results are returned as poisoned. The team continues to make further updates to resolve the issue. Thank you all for your patience.

### 2026-10-28 17:05 UTC: investigating
We have released a fix for the Google Shopping API. You can see the related issue here: https://github.com/serpapi/public-roadmap/issues/4475. Now you should be able to see relevant results again. If Google rolls out another update affecting this, please let us know. Thanks for your patience.

### 2026-11-02 07:34 UTC: investigating
We have observed irrelevant or fewer results on Google Shopping API in some cases and are further investigating it. GitHub issue: https://github.com/serpapi/public-roadmap/issues/4475 has been re-opened. 
We are actively working on solving this and will be sharing further updates as more information becomes available. Thanks for your patience and understanding.

### 2026-11-09 16:49 UTC: investigating
We are continuing to investigate and resolve this issue affecting our Google Search and Google Shopping APIs. We'll notify you as soon as there is an update.
Thanks for your patience.

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