# MiniMax TTS issue

- Provider: [Retell AI](https://down.guide/providers/retell)
- Confidence: Confirmed
- Impact: Operational
- lasted 0m
- started 2026-03-04 22:34 UTC
- Web Call, Phone Call
- Retell AI states the impact was 2026-03-04 09:25 to 22:08 UTC (12h 43m)
- id: DWN-127b82773a
- Official page: https://stspg.io/gdw40cgkfznv

## Updates from Retell AI
### 2026-03-04 22:34 UTC: resolved
Between 1:25–2:08pm PT, a provider-side rate-limit configuration issue caused some TTS requests to be silently dropped. This issue has been resolved, and we are adding detection to make sure a fallback will be triggered if this happens again.

From the builder: does your app depend on Retell AI? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=retell) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Retell AI.

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