# Customer Service Chat & Phone Support is experiencing issues

- Provider: [Klarna](https://down.guide/providers/klarna)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 46m
- started 2026-03-25 11:10 UTC
- Europe, Europe, North America +3
- apac, eu, us
- id: DWN-12bae466e4
- Official page: https://stspg.io/fhmpn5p43bgr

## Updates from Klarna
### 2026-03-25 11:10 UTC: investigating
We are currently experiencing issues making it difficult to reach our Customer Service via chat and phone. We are working on solving this issue as soon as possible. Thank you for your patience.

### 2026-03-25 11:41 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-03-25 11:42 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-03-25 11:56 UTC: resolved
This incident has been resolved.

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