- Level
- confirmed
- Worst impact
- Degraded
- Components
- Frankfurt (FR), London (LD), Paris (PA), Equinix Metal Network, Madrid (MD), Helsinki (HE), Stockholm (SK), Milan (ML)
- Regions
- eu
- Down Index
- 26of 100
What to do
Check whether you use Equinix Metal Frankfurt (FR), London (LD), Paris (PA), Equinix Metal Network and 4 more in eu. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7h 51m it lasted.
Anything that failed between 2025-07-16 21:18 UTC and 2025-07-17 05:08 UTC may need a replay.Subscribe to Equinix Metal's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=equinix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Equinix Metal 3
- investigating
Equinix Metal Shared interconnections are currently experiencing impact within the Fabric Network and/or its underlying providers. Customers with redundant interconnections may have experienced issues primarily with their secondary virtual circuits, while redundant primary virtual circuits have remained operational. Conversely, customers with non-redundant interconnections may notice mixed impacts on their virtual circuits. Please note that this maintenance affects the following metros: FR, HE, LD, MD, ML, PA, SK Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-13406babc8
Is Equinix Metal still down?
No, this incident was resolved 2025-07-17 05:08 UTC. For Equinix Metal's live state, see https://down.guide/providers/equinix.
How long did it last?
7h 51m, from 2025-07-16 21:18 UTC to 2025-07-17 05:08 UTC, by the times Equinix Metal posted.
What was affected?
Equinix Metal named Frankfurt (FR), London (LD), Paris (PA), Equinix Metal Network and 4 more in eu.
What caused it?
Equinix Metal hasn't published a root cause. If it does, it shows here.
Where does this come from?
Equinix Metal's official status page, https://status.equinixmetal.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.