# Delays in Processing Uploads

- Provider: [Vimeo](https://down.guide/providers/vimeo)
- Confidence: Confirmed
- Impact: Degraded
- lasted 5h 41m
- started 2025-07-19 16:19 UTC
- Upload
- Vimeo states the impact was 2025-07-19 06:56 to 16:21 UTC (9h 25m)
- id: DWN-1346ff435c
- Official page: https://stspg.io/lsj0vkvq286f

## Updates from Vimeo
### 2025-07-19 16:19 UTC: investigating
We are currently investigating an issue with processing uploads.

### 2025-07-19 16:28 UTC: monitoring
We have implemented a fix, though any uploads between 2:56 EDT and 12:21 EDT that are still processing may take additional time to recover.

### 2025-07-19 17:20 UTC: investigating
We're investigating an issue where uploads are delayed.

### 2025-07-19 17:24 UTC: monitoring
Upload processing has been restored but there are some residual delays while we process the backlog.

### 2025-07-19 17:52 UTC: monitoring
Impacted uploads from earlier have completed processing but are resulting in a player error as we continue to recover those.

### 2025-07-19 20:24 UTC: monitoring
Our team continues to work on recovering some videos that were uploaded between 2:56 EDT and 12:21 EDT that are experiencing a playback error. New Uploads after that period are unaffected.

### 2025-07-19 22:00 UTC: resolved
We have recovered the affected videos and systems are operating normally.

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