# Fin slowness

- Provider: [Intercom](https://down.guide/providers/intercom)
- Confidence: Confirmed
- Impact: Degraded
- lasted 24m
- started 2026-07-15 15:21 UTC
- us
- Intercom states the impact was 2026-07-15 14:45 to 15:30 UTC (45m)
- id: DWN-13a6892f6b
- Official page: https://www.finstatus.com/incidents/01KXK5XKQV3JZAPT7XJJRS1X5B

## Updates from Intercom
### 2026-07-15 15:21 UTC: identified
We're investigating Fin being slower than usual to answer questions, in the USA hosting region.

### 2026-07-15 15:45 UTC: resolved
Fin is back to normal. Between 14:45 - 15:30 UTC, Fin was slower than usual in the US hosting region.

From the builder: does your app depend on Intercom? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=intercom) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Intercom.

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