# Elevated error rate on Canada Post Shipment API

- Provider: [Shippo](https://down.guide/providers/shippo)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 2h 2m
- started 2026-09-01 18:09 UTC
- Canada Post
- ca
- id: DWN-13ba877eea
- Official page: https://stspg.io/83c89p5xjs9p

## Updates from Shippo
### 2026-09-01 18:09 UTC: investigating
We are experiencing an elevated error rate with Canada Post Shipment API, which is impacting the Rating service. We have contacted the carrier and are actively monitoring the situation. We will provide further updates as they become available.

### 2026-09-01 20:10 UTC: resolved
This incident has been resolved.

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