# Event processing delays

- Provider: [Orb](https://down.guide/providers/orb)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1h 42m
- started 2025-10-29 12:21 UTC
- Real-time alerting, Invoicing
- id: DWN-14511abe47
- Official page: https://stspg.io/x1q0w27b8ks5

## Updates from Orb
### 2025-10-29 12:21 UTC: identified
We have identified and are actively fixing an issue with usage processing for a subset of data, affecting alerting and usage-based invoice issuance.
APIs and data ingestion remains operational.

### 2025-10-29 13:25 UTC: monitoring
A fix has been implemented, and most processing has recovered. We're working to restore usage-based invoicing for affected customers.

### 2025-10-29 13:45 UTC: monitoring
We are continuing to monitor for any further issues. Invoicing has been re-enabled.

### 2025-10-29 14:03 UTC: resolved
This incident has been resolved.

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