- Level
- confirmed
- Worst impact
- Operational
- Components
- Support Services
- Regions
- us
What to do
Check whether you use Dropbox Support Services in us. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 8h 43m it lasted.
Anything that failed between 2024-05-13 15:31 UTC and 2024-05-14 00:14 UTC may need a replay.Subscribe to Dropbox's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=dropbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Dropbox 3
- investigating
Single Sign-On (SSO) may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- resolved
SSO is back up and running! Thanks for bearing with us.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-165e418911
Is Dropbox still down?
No, this incident was resolved 2024-05-14 00:14 UTC. For Dropbox's live state, see https://down.guide/providers/dropbox.
How long did it last?
8h 43m, from 2024-05-13 15:31 UTC to 2024-05-14 00:14 UTC, by the times Dropbox posted.
What was affected?
Dropbox named Support Services in us.
What caused it?
Dropbox hasn't published a root cause. If it does, it shows here.
Where does this come from?
Dropbox's official status page, https://status.dropbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.