# Degraded Kernel Acquisition

- Provider: [Hex](https://down.guide/providers/hex)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1h 32m
- started 2025-06-02 16:01 UTC
- Kernels
- id: DWN-16ccbd6c60
- Official page: https://stspg.io/vg772r46fngt

## Updates from Hex
### 2025-06-02 16:01 UTC: investigating
We are currently investigating an issue acquiring kernels for some customers.

### 2025-06-02 16:25 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-06-02 17:34 UTC: resolved
This incident has been resolved.

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