# Telnyx's Support AI Assistant (TAIA) - currently unavailable

- Provider: [Telnyx](https://down.guide/providers/telnyx)
- Confidence: Confirmed
- Impact: Operational
- lasted 0m
- started 2026-10-14 15:07 UTC
- Telnyx states the impact was 2026-10-14 14:30 to 15:00 UTC (30m)
- id: DWN-18d83e72ca
- Official page: https://status.telnyx.com/incidents/01M4XF95PAY4KGVFQN2HQE1Q8G

## Updates from Telnyx
### 2026-10-14 15:00 UTC: resolved
Customers interacting with our AI Assistant widget through chat or email may have observed error responses between 14:30 and 15:00 UTC - 14th October 2026. 
Engineers were alerted to the issue, identified the root caused and resolved the issue. 
Please repeat your queries again in your preferred channel to continue your session with our AI Support Assistant.

From the builder: does your app depend on Telnyx? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=telnyx) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Telnyx.

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