# Degraded performance in percy - builds taking longer to finish

- Provider: [Percy](https://down.guide/providers/percy)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 31m
- started 2024-09-23 14:01 UTC
- Rendering infrastructure
- id: DWN-1a0d31a82c
- Official page: https://stspg.io/twsm8gx19trg

## Updates from Percy
### 2024-09-23 14:01 UTC: investigating
We are currently investigating this issue.

### 2024-09-23 14:05 UTC: identified
The issue has been identified and a fix is being implemented.

### 2024-09-23 14:21 UTC: monitoring
A fix has been implemented and we are monitoring the results. We are waiting for backed up queues to get processed.

### 2024-09-23 14:32 UTC: resolved
This incident has been resolved. No jobs failed, the system was slower than usual and you might have seen longer build processing time.

From the builder: does your app depend on Percy? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=percy) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Percy.

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