# Builds failing intermittently in US East and EU West

- Provider: [Railway](https://down.guide/providers/railway)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 8h 42m
- started 2026-10-28 08:30 UTC
- US East (Virginia, USA), EU West (Amsterdam, Netherlands)
- eu, us
- id: DWN-1a0f65eb57
- Official page: https://status.railway.com/incident/TX3M5SWF

## Root cause
> Build latency occurred due to issues with our upstream storage provider, we have been in touch and this is now resolved.

Category: Upstream dependency. [Postmortem](https://status.railway.com/incident/TX3M5SWF)

## Updates from Railway
### 2026-10-28 14:56 UTC: identified
We are aware of an issue causing some builds to fail in EU West and US East. Users may experience build failures or builds not completing successfully.
We have identified the cause and will provide updates as we talk to upstream providers to fix. Running services are not affected.

### 2026-10-28 17:12 UTC: resolved
The latency issue has abated and things have improved. We are monitoring closely and will update if there's a recurrence.

### 2026-10-28 17:15 UTC: postmortem
Build latency occurred due to issues with our upstream storage provider, we have been in touch and this is now resolved.

From the builder: does your app depend on Railway? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=railway) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Railway.

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