- Level
- confirmed
- Worst impact
- Major outage
- Components
- SambaCloud - Japan
- Regions
- jp
What to do
Check whether you use SambaNova Cloud SambaCloud - Japan in jp. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 12h 42m it lasted.
Anything that failed between 2025-01-23 07:43 UTC and 2025-01-23 20:25 UTC may need a replay.Subscribe to SambaNova Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sambanova works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SambaNova Cloud 4
- investigating
At present certain logins to the Japan based authentication services are receiving a nonce error.
provider
- investigating
Moving to partial outage as it is just effecting Auth
provider
- monitoring
The Issue is known and a workaround is in place until a permanent fix goes in via the official release process.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1a25a35bb7
Is SambaNova Cloud still down?
No, this incident was resolved 2025-01-23 20:25 UTC. For SambaNova Cloud's live state, see https://down.guide/providers/sambanova.
How long did it last?
12h 42m, from 2025-01-23 07:43 UTC to 2025-01-23 20:25 UTC, by the times SambaNova Cloud posted.
What was affected?
SambaNova Cloud named SambaCloud - Japan in jp.
What caused it?
SambaNova Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
SambaNova Cloud's official status page, https://status.sambanova.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.