# Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia

- Provider: [Grafana Cloud](https://down.guide/providers/grafana-cloud)
- Confidence: Confirmed
- Impact: Operational
- lasted 5h 50m
- started 2026-10-03 13:53 UTC
- Grafana Cloud states the impact was 2026-10-03 12:44 to 13:15 UTC (31m)
- id: DWN-1bfc4d15c9
- Official page: https://stspg.io/hwjx5xthjp51

## Updates from Grafana Cloud
### 2026-10-03 13:53 UTC: investigating
Between 12:44 and 13:15 UTC, Grafana Cloud experienced elevated write latency and errors across multiple products, including Logs, Metrics, and Traces. Services have recovered and the underlying issue is being investigated and actively monitored.

### 2026-10-03 13:54 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-10-03 15:07 UTC: monitoring
The issue is currently resolved but we are continuing to investigate and monitor things at this time.

### 2026-10-03 19:43 UTC: resolved
We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.

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