# HEY iOS: Issue with moving emails from Set Aside/Reply Later to Bubble Up.

- Provider: [Basecamp](https://down.guide/providers/basecamp)
- Confidence: Confirmed
- Impact: Degraded
- lasted 34m
- started 2022-05-24 10:01 UTC
- HEY
- id: DWN-1c4827f184
- Official page: https://www.37status.com/incidents/49

## Updates from Basecamp
### 2022-05-24 10:01 UTC: investigating
We are aware of an issue with moving emails from Set Aside/Reply Later to Bubble Up in HEY on iOS. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

### 2022-05-24 10:05 UTC: investigating
We are continuing to investigate this issue.

### 2022-05-24 10:27 UTC: identified
The issue has been identified and a fix is being implemented.

### 2022-05-24 10:35 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Basecamp? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=basecamp) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Basecamp.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-1c4827f184), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.