# Delay in activating Hotjar trials

- Provider: [Hotjar](https://down.guide/providers/hotjar)
- Confidence: Confirmed
- Impact: Operational
- lasted 21m
- started 2024-03-04 10:28 UTC
- us
- Hotjar states the impact was 2024-03-04 02:00 to 11:00 UTC (9h)
- id: DWN-1cc0c822ef
- Official page: https://stspg.io/fjb8xkhd96qt

## Updates from Hotjar
### 2024-03-04 10:28 UTC: investigating
We're investigating an issue that caused a delay in offering new trials between 02:00 - 11:00 UTC.

### 2024-03-04 10:49 UTC: resolved
This incident is now resolved. Thanks for bearing with us!

From the builder: does your app depend on Hotjar? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=hotjar) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Hotjar.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-1cc0c822ef), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.