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Dropbox Sign

Incident

Experiencing intermittent problems with our API endpoints

Operational Lasted 30m · started · Dropbox Sign's page

DWN-1d4ea6da53

Level
confirmed
Worst impact
Operational
Components
Send signature requests, Finished document delivery, Receive faxes

What to do

  • Check whether you use Dropbox Sign Send signature requests, Finished document delivery, Receive faxes. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 30m it lasted.

    Anything that failed between 2023-06-29 19:24 UTC and 2023-06-29 19:54 UTC may need a replay.
  • Subscribe to Dropbox Sign's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=dropbox-sign works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Dropbox Sign 2

  1. identified

    We are experiencing intermittent problems with our API endpoints. We are working to resolve the issue as quickly as possible. Thank you for your patience

    provider

  2. resolved

    This incident is resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1d4ea6da53

Is Dropbox Sign still down?

No, this incident was resolved 2023-06-29 19:54 UTC. For Dropbox Sign's live state, see https://down.guide/providers/dropbox-sign.

How long did it last?

30m, from 2023-06-29 19:24 UTC to 2023-06-29 19:54 UTC, by the times Dropbox Sign posted.

What was affected?

Dropbox Sign named Send signature requests, Finished document delivery, Receive faxes.

What caused it?

Dropbox Sign hasn't published a root cause. If it does, it shows here.

Where does this come from?

Dropbox Sign's official status page, https://status.hellosign.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.