# Gateway Slowness Detected in Prod (US-East-1)

- Provider: [Grafana Cloud](https://down.guide/providers/grafana-cloud)
- Confidence: Confirmed
- Impact: Degraded
- lasted 2d 5h
- started 2026-04-28 09:20 UTC
- GCP US East - prod-us-east-1
- us, us-east-1
- id: DWN-1d8f68755d
- Official page: https://stspg.io/qg5qq43h3c9n

## Updates from Grafana Cloud
### 2026-04-28 09:20 UTC: investigating
Successful requests have dropped, users may not be able to access their instances.. The issue is under investigation.

### 2026-04-30 15:11 UTC: resolved
After further review, this was a false alarm and should not have affected any users. 
This incident has been resolved. Thank you for your patience.

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