# Services issues due to upstream networking outages

- Provider: [Cypress Cloud](https://down.guide/providers/cypress-cloud)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 2h 8m
- started 2025-11-18 12:48 UTC
- Cloud
- id: DWN-1fde9d450e
- Official page: https://stspg.io/njwx0kt4v0vy

## Root cause
> Marking this as Identified as the cause is known (upstream networking outages).

Category: BGP or network. [Postmortem](https://stspg.io/njwx0kt4v0vy)

## Updates from Cypress Cloud
### 2025-11-18 12:48 UTC: investigating
We are seeing impacts of an upstream provider (Cloudflare) impacting our services.

### 2025-11-18 13:11 UTC: identified
Marking this as Identified as the cause is known (upstream networking outages). We have confirmed the partial nature of this outage impacting our customers.

### 2025-11-18 14:57 UTC: resolved
This incident has been resolved.

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