# Email-verification page having issues with re-send email button

- Provider: [CloudBees](https://down.guide/providers/jenkins)
- Confidence: Confirmed
- Impact: Degraded
- lasted 2h 25m
- started 2022-07-20 16:54 UTC
- Authentication
- id: DWN-205d097834
- Official page: https://stspg.io/tnyfmtyh4f3t

## Updates from CloudBees
### 2022-07-20 16:54 UTC: investigating
We've found out that re-sending the email via the button in email-verify page is continuously throwing an error, impacting new users signing up who click it.
We've identified the root cause and rolling out a fix.

### 2022-07-20 19:19 UTC: resolved
Fix for the root cause has been rolled out to production. Email verification is working for all users again.

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