# Cloud impact to US customers

- Provider: [Gitpod](https://down.guide/providers/gitpod)
- Confidence: Confirmed
- Impact: Degraded
- lasted 1h 27m
- started 2026-05-05 17:29 UTC
- us
- id: DWN-21026f1d53
- Official page: https://onastatus.com/incidents/01KQWJZR0PDQ0P06SNQFK3T1AB

## Updates from Gitpod
### 2026-05-05 17:29 UTC: investigating
Reports of US customers cannot start environments.

### 2026-05-05 17:51 UTC: investigating
The issue has been identified and we are preparing a fix.

### 2026-05-05 18:55 UTC: resolved
This has now been resolved.

From the builder: does your app depend on Gitpod? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=gitpod) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Gitpod.

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