Issues with imgix Asset Manager

What to do

• Check whether you use imgix Web Administration Tools, API Service. Check your stack

  Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 10h 36m it lasted.

  Anything that failed between 2023-11-11 08:06 UTC and 2023-11-11 18:41 UTC may need a replay.

• Subscribe to imgix's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=imgix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from imgix 5

1. identifiedNov 11, 2023, 8:06 AM UTC

   We have identified the issue and are currently applying a fix. The rendering service is not affected.

   provider

2. identifiedNov 11, 2023, 8:06 AM UTC

   We are continuing to work on a fix for this issue.

   provider

3. monitoringNov 11, 2023, 8:07 AM UTC

   We are monitoring issues with the Management API, specifically with PATCH requests to an asset. The rendering service is not affected.

   provider

4. monitoringNov 11, 2023, 6:41 PM UTC

   We are continuing to monitor for any further issues.

   provider

5. resolvedNov 11, 2023, 6:41 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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