# Issues with the Traces and Spans API

- Provider: [Bugsnag](https://down.guide/providers/bugsnag)
- Confidence: Confirmed
- Impact: Operational
- lasted 0m
- started 2024-03-26 17:52 UTC
- Bugsnag states the impact was 2024-03-26 15:43 to 16:00 UTC (17m)
- id: DWN-2542886770
- Official page: https://stspg.io/g0dns0sztrty

## Updates from Bugsnag
### 2024-03-26 16:00 UTC: resolved
We experienced issues with the Traces and Spans API between 15:43 UTC and 16:00 UTC. There may be data loss in your performance metrics for this time period, although BugSnag's Performance SDKs will retry sending trace and span data.

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