# Email notifications are not being delivered

- Provider: [LaunchDarkly](https://down.guide/providers/launchdarkly)
- Confidence: Confirmed
- Impact: Degraded
- lasted 26m
- started 2026-11-09 14:48 UTC
- Emails and notifications
- id: DWN-26385308f9
- Official page: https://stspg.io/d7j0931pyy44

## Updates from LaunchDarkly
### 2026-11-09 14:48 UTC: investigating
We are investigating an issue where email notifications from LaunchDarkly are not being delivered. This includes emails such as organization verification codes sent when signing in from a new device or browser. We are working to restore email delivery and will post an update as soon as it is resolved.

### 2026-11-09 15:06 UTC: monitoring
We identified an issue that prevented some email notifications from LaunchDarkly from being delivered, including verification emails sent when signing in from a new device or browser. A fix has been applied and emails are now being delivered. We're continuing to monitor to confirm delivery is fully restored.

### 2026-11-09 15:14 UTC: resolved
Delivery is fully restored. This incident has been resolved.

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