# JFrog Cloud Platform users might experience broken Set Me Up flow affecting subset of JFrog customers

- Provider: [JFrog](https://down.guide/providers/jfrog)
- Confidence: Confirmed
- Impact: Operational
- lasted 1d
- started 2025-04-01 13:50 UTC
- Web UI, Web UI, Web UI +31
- id: DWN-26d1a0d82a
- Official page: https://stspg.io/48p20qs8v821

## Updates from JFrog
### 2025-04-01 13:50 UTC: investigating
We are investigating cases of degraded performance for JFrog Cloud Platform customers. This is limited to a specific flow affecting the Set Me Up flow to generate a token affecting JFrog customers. We will provide more details within the next hour.

### 2025-04-02 14:47 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on JFrog? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=jfrog) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention JFrog.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-26d1a0d82a), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.
