# Deepgram Transcriber Degraded

- Provider: [Vapi](https://down.guide/providers/vapi)
- Confidence: Confirmed
- Impact: Degraded
- lasted 29m
- started 2025-12-10 19:49 UTC
- id: DWN-271a73f7bf
- Official page: https://status.vapi.ai/incident/783967

## Updates from Vapi
### 2025-12-10 19:49 UTC: update
We're noticing some calls failing with issues with the deepgram transcriber, we're actively monitoring it. In the meantime, we recommend switching to a different transcriber and setting up Transcriber Fallbacks to prevent calls from failing.

### 2025-12-10 20:18 UTC: resolved
Deepgram has resolved the issue, and we're seeing calls go through fine. We will be closely monitoring the issue. We highly recommend setting up transcriber fallbacks to avoid call failures in situations like this. 
https://docs.vapi.ai/api-reference/assistants/create#request.body.transcriber.DeepgramTranscriber.fallbackPlan

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